QA/QC Manager

Extraordinary teams building inspiring projects:

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. 

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. 

Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report. 

Project Overview:

Job Summary:

In this role, you will lead implementation and monitoring of a project quality program and provide technical direction to peers. You will define and implement system tools and procedures, develop metrics and goals, facilitate causal analysis teams, and provide oversight of design validation and final inspection activities. You will ensure quality in high impact activities that are key to project success.

Major Responsibilities:

• Directs project quality activities, coordinating with engineering, procurement, construction, operations, and other stakeholders.
• Reviews Scope of Services and develops project procedures; maintains and implements the PQP.
• Develops and implements the Quality Audit & Surveillance Schedule based on performance/risk; conducts audits and ensures closure of findings.
• Documents audit results and advises the Project Management Team on additional controls.
• Monitors KPIs, maintains quality records, and performs Gap Analyses.
• Interfaces with contractors regarding audits and quality concerns; prequalifies contractors/vendors/designers and evaluates QMS implementation.
• Reviews submittals including manuals, procedures, Quality Plans, ITPs, personnel, test reports, prequalification records, and audit schedules.
• Incorporates quality system requirements into contracts, work orders, and scope; verifies Best Practices (BPs) and Lessons Learned (LLs) implementation.
• Leads/facilitates Project RCA to identify, implement, and verify corrective measures.
• Trends NCRs, RFIs, and Punchlists; coordinates client audits and maintains liaison for quality activities.
• Monitors quality observations, issues NCRs, and follows up until closure.
• Reviews project schedules for quality-related activities and facilitates project metrics selection.
• Provides recommendations to correct quality deficiencies and assigns/directs quality personnel.
• Implements project Quality Core Processes: PBQ, Lessons Learned, continuous improvement, and recognition programs.
• Collects, evaluates, and documents new BPs and LLs, as applicable.

Education and Experience Requirements:

Requires bachelor’s degree in engineering (or international equivalent) and 15 to 20 years of relevant work experience.

Required Knowledge and Skills:

• Experience in overseeing design, development, and implementation with leadership experience in a Project Management Consultant (PMC), Infrastructure, or related industry encompassing engineering, procurement, and construction activities.
• Membership of an appropriate professional body is advantageous.
• ISO 9001:2015 Certified Lead Auditor (IRCA approved) – required.
• Applicable certification in Quality (e.g., Six Sigma Green/Black Belt, Lean, Certified Quality Manager – advantage).
• Demonstrated experience with design controls, design verification and validation, process controls, construction/start-up activities, and risk management.
• Experience working in a team-oriented, collaborative environment, maintaining strong interpersonal and communication skills to motivate large employee groups; led diverse multifunctional teams to achieve agreed goals.
• Good knowledge of Project Quality Management Systems and ISO 9001 certification at an enterprise level.
• Strong analytical skills with practical knowledge of identifying key performance quality metrics, setting targets, and identifying areas for improvement.
• Proven data analysis, data verification, and problem-solving abilities; experienced with statistical reporting and analysis. Ability to apply data-driven decisions for sound business insights.
• Ability to interact effectively at all organizational levels (executives, managers, SMEs, peers, support staff).
• Ability to develop and lead process implementation and improvement in a team environment. Understanding of product quality improvement using tools such as Six Sigma, Lean methodologies, etc.
• Proficiency in oral and written English.

Total Rewards/Benefits:

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive.  Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

Diverse teams build the extraordinary:

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.