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IT Application Support Technician

Requisition ID:  235777

Requisition Posting End Date: 07/31/2021

Company Overview:


Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.


Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers’ objectives to create a lasting positive impact.


We serve the Infrastructure; Nuclear, Security & Environmental; Energy; and Mining & Metals markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel are our values – ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants – integrity, respect, collaboration, trust, and delivery. They are what we believe, what customers can expect, and how we deliver.


Bechtel is among the most respected engineering, project management, and construction companies in the world. Bechtel operates through four global business units that specialize in infrastructure; mining and metals; nuclear, security and environmental; and power. Today, our colleagues’ team with customers, partners, and suppliers on diverse projects in nearly 40 countries.


Project Overview:


The Bechtel, Almabani, CCC and Siemens (BACS) consortium is accountable for the design and build of Lines 1 and 2 of the Riyadh metro network. These two lines will form part of the six-line metro system that will run for a total length of 176 kilometers across the city and includes 85 stations.


Bechtel scope on Lines 1 and 2 encompasses detailed structural, architectural and transit system design together with construction, testing and commissioning works. Our scope also includes the procurement of all products and materials necessary to help project delivery.


We are fully accountable for the design and integration of the transit systems and the civil infrastructure. Working from the Employers Requirements, the BACS consortium will manufacture, furnish, install, test and commission all components related to both the transit systems and the civil infrastructure.


Job Description:


Bechtel is seeking an IT Application Help Technician to join the Riyadh Metro Project, reporting to the Bechtel IT manager. 


Major Responsibilities:


  • Installs Engineering, Procurement and Construction Software, including CAD applications for end users
  • Supports Microsoft Teams, SharePoint and Office 365 applications  
  • Software help and coordination with corporate teams
  • Documents application deployment and help guides
  • Develops and supports Process Director automated workflows from BPLogix
  • Supports MS SQL Server, SSRS reports
  • Develops and supports dashboards and PowerBi reports
  • Assists with database software and tools installs, database software upgrades, database migrations and monitoring.
  • Assists with application/database refreshes and management.


Skills and Qualifications:


  • Bachelor's degree in Computer Science or Information Systems with less than 2 years of experience or 4 - 6 years of relevant work experience in lieu of a degree
  • Worked on similar projects preferably in the Middle East / North Africa
  • Good written and spoken English
  • Arabic speaking desirable
  • Basic knowledge of software development methodologies, tools and processes including Software Development Methodology Framework, source code control, application development tools and techniques, database design, development and management, programming languages and component integration.
  • Basic knowledge of hardware and operating systems including system architectures, network infrastructures and client server principles.
  • Basic knowledge of applications requirements, analysis, and programming including architectural requirements for business domain applications, operating systems applications, database hardware and network requirements, functional analysis including data and process modeling.
  • Basic knowledge of web-based technologies including web page development and maintenance and web-based tools and utilities.
  • Basic knowledge of hardware and software integration and testing.
  • Ability to articulate ideas and write clear and concise reports.
  • Good SharePoint / Teams / Teams Voice / Office 365 skills
  • Power-Bi and Power-App skills desirable
  • Good knowledge of MS SQL Server, SSRS, and Process Director from BPLogix highly desirable

Shaping tomorrow together

Bechtel is one of the most respected global engineering, construction, and project management companies. Together with our customers, we deliver landmark projects that foster long-term progress and economic growth. Since 1898, we’ve completed more than 25,000 extraordinary projects across 160 countries on all seven continents. We operate through four global businesses: Infrastructure; Nuclear, Security & Environmental; Energy; and Mining & Metals. Our company and our culture are built on more than a century of leadership and a relentless adherence to our values, the core of which are safety, quality, ethics, and integrity. These values are what we believe, what we expect, what we deliver, and what we live.

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law.