CWE Operations Specialist

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Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. 

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report. 

Job Summary:

Position will be an integral part of the CWE Organization and will have responsibility for supporting the delivery of many aspects of the Field Leadership Development Programs and will be required to individually manage delivery and outcomes of specific components of the CWE Program as assigned. This role will report to, and work closely with, the CWE Operations Lead (COL) regarding Field Leadership; specifically related to Foreman, General Foreman, Superintendents, and Field Engineers. This role supports a robust and dynamic development program that seeks to cultivate a strong leadership culture on our projects and retain our top field leadership talent. This role will be supported by the Global Construction CWE Organizational team in the home office and deployed CWEO project teams. Roles and responsibilities can rapidly change based on corporate initiatives and candidate should be prepared to make directional shifts as needed to support project and company objectives. Candidate should have ability to support multiple programs simultaneously. This role is highly visible within the company and as such, candidate should have versatile communication abilities to address all levels of personnel and management. #LI-BH1

Major Responsibilities:

Interfaces:

• Maintains working and active relationship with Bechtel Construction and CWE Management team in creating, coordinating, and facilitating all CWE programs
• Maintains working and active relationship with Project Management teams
• Maintains contact with appropriate levels of Bechtel organization, including business unit, service organization, office
• Maintains working contact with site IR/LR manager and recruiters under the direction of the COL

Principal Responsibilities

Workface Resource (WFR)

• WFR is the CWEO Specialist (COS) assigned to a project area as a strategic workface partner
• Tasked with building relationships to gain intimate knowledge of the productivity constraints impacting performance at the workface
• The key role of the WFR is supporting effective functioning of the Workface Leadership
• Embrace the role of a coach and guide in problem solving. WFR’s do not simply solve problems in the field

Coordinator

• Scheduling of participants in various aspects of the Field Leadership Development Programs
• Maintains metrics from CWEO programs, analyze data and report to management

Facilitator

• Responsible for all coordination related to conducting the CWEO programs on project
• Interface with Site Management and responsible parties for identification of participants
• Conducts Performance Verifications, and support of linking activities on project
• Responsible for the delivery of High Performance Leaders (HPL) on the project site utilizing a discovery learning method

Performance Analysis

• Implement productivity engagement cycle according to program guidelines and compile activity analysis data in a clear manner, ensuring accuracy
• Summarize findings, trends, and solutions in easy-to-read report summary
• Represent data analysis accurately and effectively to management/client sponsors with result of influencing effective performance at the workface 
• Apply problem solving and Six Sigma techniques for root cause analysis of constraints impacting the workface, identified through activity sampling findings and trends
• Recommend / promote solutions based on conditions (employee/site and process/behavior factors) and reasons a workface constraint exists
• Document summary of proposed solutions on the action items list for regular review with management according to execution plan

Coach

• Learn, understand, and demonstrate core competency in the industry standards for development coaching
• Implement Field Leadership Assessments and facilitate all stages of the FLA process, if applicable, on project

Additional Responsibilities:

The position will require someone with proven abilities to:

• Problem solve independently and within a team context and propose solutions
• Understand the various communication styles and preferences of the audience and adjust the message as needed for obvious interpretation
• Recognize, understand, and manage own emotions and can recognize, understand, and influence the emotions of others
• The ability to manage and/or adjust emotions to adapt to multiple environments
• Support overall business goals of the company to directly influence various outcomes, deliverables, and actions
• Build an inclusive environment where thoughts, ideas and disagreements are encouraged and generated by others to foster greater innovation and problem solving for business success
• Facilitate leadership training workshops and possess a visible foundation for leading experiential learning

Candidate will over the course of the project need to develop the skills and capabilities for the following:

• Identify and build development opportunities of applicable leadership resources and modules for gap closure that engages the audience and leads to leadership behavior change
• Candidate should model, as well as have ability to coach and mentor employees through leadership and supervisor development
• Candidate should be able to identify, evaluate and recommend qualified field leadership for talent pools, promotions, and transitions between projects

Education and Experience Requirements:

• Requires bachelor's degree (or international equivalent) and 2-5 years of relevant experience or 6-9 years of relevant work experience

Required Knowledge and Skills:

• Basic knowledge of Project Life Cycle
• Must have some classroom facilitation skills and knowledge of Discovery Learning
• Must have excellent people skills and the ability to deal with people in a professional manner and to contribute as a member of a team
• Proven ability to maintain confidentiality of highly sensitive information
• Ability to work independently and in a team
• Must be organized, flexible, proactive and have strong written and oral communication skills
• Must be able to extract, compile, analyze and present data and information
• Intermediate Office skills (Microsoft Word, Excel, PowerPoint, Outlook)
• Must be willing to travel approx. 25% of the time

Preferred Qualifications:

• Master’s Degree
• Proven Construction Experience
• Advanced Microsoft Office skills including OneNote
• Advanced written and oral communication skills
• Bi-lingual English / Spanish

Total Rewards/Benefits:

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive.  Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

Diverse teams build the extraordinary:

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent. We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.