Program Document Controller

Extraordinary teams building inspiring projects:

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. 

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. 

Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report. 

Project Overview:

Bechtel helps clients deliver projects of purpose that create a lasting positive legacy globally.  These large, complex and multi-disciplined projects create jobs and grow economies; improve the resiliency of the world’s infrastructure; connect communities to resources and opportunities; get us closer to net zero; tackle critical environmental challenges to protect people and the planet; and accelerate progress to make the world a cleaner, greener, safer place. 
Bechtel is providing a wide variety project and contract management services, crossing all disciplines, to customers in Western Australia to support exciting capital works programmes, including in aviation, defence and energy infrastructure. We are looking for people to join us in a long-term relationship to deliver these services in and around Perth where we are working within integrated teams with our customers and to help build Bechtel’s capabilities for even greater opportunities in the future. 

Job Summary:

In this role, you will provide document management support by using ECMS (Enterprise Content Management Systems), distributing, maintaining, and retrieving project records in accordance with company guidelines. You will assist with customer service, questions, issues, updates, quality checks, and project closeout activities. Your attention to detail and data accuracy will help ensure successful compliance with document and records management procedures.

Major Responsibilities:

• Serves as a member of the document management support group to support Enterprise Content Management Systems (ECMS) such as Aconex and InfoWorks and archival/retention management systems such as DocFinity, and other associated tools​
• Assists in determining requirements/expectations for integrations, and with preparing a plan to provide ongoing support ​
• Uses standard Enterprise Content Management System (ECMS), archival/retention management systems, and/or SaaS applications to register, control, distribute, transmit and archive project records​
• Interacts with end users to support, troubleshoot, and resolve issues​
• Resolves access issues due to SSO or other authentication tools/processes​
• May handle API requirements, manages token generation/token refresh activities required for integration data extraction to/from ECMS and archival/retention management systems using APIs, and updates SQL database​
• Assists with managing service accounts in CyberArk knowledge of tools (Microsoft PowerBI, Excel, Access, etc.)​
• Monitors and ensures timely closure of support tasks/incidents​
• Supports migration and/or upgrade events and may assist in validation processes​
• May assist with implementing records retention and turnover plans​
• May provide training on work processes and tools​
• May interact with vendors and suppliers ​
• Supports triage and root cause analysis exercises when required

Education and Experience Requirements:

• Requires bachelor's degree (or international equivalent) and 2-5 years of relevant experience or 6-9 years of relevant work experience

Required Knowledge and Skills:

• Career development within field​
• Developing professional expertise, applies company policies & procedures to resolve a variety of issues

Total Rewards/Benefits:

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive.  Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

Diverse teams build the extraordinary:

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.

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