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Perth IS&T Infrastructure Support

Requisition ID:  239779

Requisition Posting End Date: 10/22/2021

 

Join Bechtel, one of the most exciting engineering and project delivery organisations in the world. Bechtel is a respected organisation and an industry leader in construction. Bechtel were named the top U.S. construction contractor for the 20th consecutive year  by the engineering and construction industry’s leading publication. 

 

What we offer
At Bechtel we offer a competitive salary package with the opportunity for flexible working to achieve greater work-life balance. Employee wellbeing is at the centre of our business promoted though private health cover and access to a leading employee assistance program.  Bechtel is committed to offering you the benefits and resources to live healthy lives

 

Position Overview
The primary responsibility of the role is to provide frontline Office Automation (OA), deskside and local network and general IT infrastructure operations support within Perth corporate and project offices. The role will act initially as the central point of contact and support for IS&T (Information Systems and Technology) within the Bechtel Perth office and will work with corporate and project IS&T peers to ensure that office communications and IT infrastructure is implemented in line with Bechtel standards.

 

What you bring

  • Deploys and provides end user hardware and IT services to internal users in Bechtel offices locally.
  • Follows standard operating procedures for IT request, incident services to the end-user and asset management practices.
  • Diagnoses and resolves local IT Infrastructure, hardware & software related issues, while seeking to continuously improve incident resolution and customer service standards.
  • Maintains and troubleshoots local IT infrastructure, network and collaboration services including computer hardware, peripherals and VC equipment and associated end user performance issues.
  • Assists and participates in the rollout of new technologies, services and security remediations.
  • Assists in the IS&T equipment procurement process.
  • Responds to customers’ needs, questions and concerns and expedites actions in an accurate, effective and timely manner.

 

About you

  • Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
  • Exercises judgment within defined procedures and practices to determine appropriate action.
  • Builds productive and collaborative internal/external working relationships.
  • Preferably tertiary qualified and with 1-2 years solid industry experience.
  • Familiar with workflow and asset management practices, preferably with the ServiceNow platform.
  • Strong working knowledge of the Microsoft Windows 10 operating system and Microsoft 365 products (Word, Excel, PowerPoint, Outlook, Teams, etc.)
  • Ability to remotely assist office personnel with the installation of miscellaneous drivers and Bechtel standard software to ensure the continuing productivity of customer-base

 
Our commitment
Bechtel’s Vision, Values and Covenants commit us to the ideals of fairness, diversity, inclusion, trust  among others. These values help define our culture and the positive impact we aspire to make in the world through our people and projects. At our project sites and offices, we have many colleagues from different nationalities, religions, and backgrounds working together to accomplish amazing things. 

 

All qualified applicants will receive consideration without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military, or veteran, marital or disability status.

 

Candidates will be appropriately qualified, demonstrate a strong safety focus and value the development and maintenance of client relationships. Sound communication skills and the ability to work effectively within a team environment are essential.

If you are looking for a challenging and rewarding career with global opportunities, then this could be the role for you.
 

 

 

 

Shaping tomorrow together

Bechtel is one of the most respected global engineering, construction, and project management companies. Together with our customers, we deliver landmark projects that foster long-term progress and economic growth. Since 1898, we’ve completed more than 25,000 extraordinary projects across 160 countries on all seven continents. We operate through four global businesses: Infrastructure; Nuclear, Security & Environmental; Energy; and Mining & Metals. Our company and our culture are built on more than a century of leadership and a relentless adherence to our values, the core of which are safety, quality, ethics, and integrity. These values are what we believe, what we expect, what we deliver, and what we live.  
www.bechtel.com

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law.