Medical/ERT Coordinator

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Job Summary:

The Medical & Emergency Response Coordinator coordinates client-provided onsite occupational health and emergency response services for the project. The role serves as the primary interface between the client’s provider team, project leadership, contractors, and internal ES&H to support compliant, aligned service delivery. This is a non-supervisory position focused on coordination, communication, and documentation.
Supports planning, reporting, and continuous improvement for medical services coordination, incident management, and emergency preparedness, including facilitating work-related injury/illness case documentation and information flow (workers’ compensation/return-to-work when required). #LI-AE2

Major Responsibilities:

Note: This role coordinates and supports client-provided medical and emergency response services. It does not provide direct clinical care or emergency response services.
•    Serve as the liaison between the client’s health services provider team, project teams, contractors, and internal stakeholders.
•    Coordinate with the client’s provider team and project leadership to confirm service coverage expectations (hours of operation, staffing plan, response coverage), support onboarding/site access needs for provider staff, and communicate/escalate coverage gaps through established channels.
•    Support incident management processes, including coordinating notifications, documentation, and participation in investigations and reviews.
•    Prepare, maintain, and analyze incident and service-delivery reports; track/trend leading and lagging indicators (e.g., response times, clinic utilization, case status) and provide routine updates to support continuous improvement.
•    Maintain medical/ERT coordination records (plans, rosters, drill records, inspection logs, training records where applicable) and support audits as required.
•    Coordinate communication related to work-related injuries and illnesses among employees, supervisors, the client’s medical provider, and relevant stakeholders.
•    Support workers’ compensation case coordination by liaising with Risk Management and the client’s medical provider; track key dates, documentation status, and required communications to support timely case handling (when required).
•    Coordinate return-to-work planning in collaboration with employees, supervisors, Risk Management, and the client’s medical provider; maintain appropriate documentation and ensure restrictions are communicated and implemented (when required).
•    Maintain strict confidentiality and ensure compliance with all applicable privacy laws and company policies. 
•    Support emergency response readiness by coordinating with the client’s emergency response provider, site emergency response organization/ERT, contractors, and internal ES&H.
•    Assist in the development, implementation, and continuous improvement of emergency response plans and procedures, ensuring alignment with the client’s emergency response model, site incident command structure, and local EMS interfaces.
•    Coordinate and participate in drills/exercises; document outcomes; facilitate or support after-action reviews; and track corrective actions to closure in coordination with project leadership and the client’s emergency response provider.
•    Coordinate rollout of targeted health initiatives (as directed by the project/client), such as mental health and wellbeing resources and musculoskeletal injury prevention, by scheduling activities and aligning communications with the client’s provider team.
•    Collaborate with internal ES&H teams, the client’s providers, and project stakeholders to promote program awareness, participation, and alignment with site hazards and risk controls.
•    Help monitor program performance by tracking participation, outcomes, and key metrics; gather stakeholder feedback and provide recommendations to improve effectiveness.
•    Support development and distribution of educational materials, communications, and training (e.g., onboarding content, briefings, toolbox talks) related to health services coordination and emergency response readiness.

Education and Experience Requirements:

•    Bachelor’s degree in occupational safety/health (or related) with 8+ years relevant experience; or Associate’s degree with 10+ years; or 12+ years emergency management/response experience.

Required Knowledge and Skills:

•    Minimum of five (5) years of coordination experience in construction environments, including direct coordination with emergency response services and occupational health services.
•    Demonstrated ability to manage service-provider interfaces (client/vendor), including meeting facilitation, issue tracking, performance metrics, and documentation control.
•    Experience supporting emergency response readiness (plans, drills/exercises, incident management) and familiarity with ICS/NIMS concepts.
•    Working knowledge of OSHA and applicable safety/emergency response requirements, including coordination interfaces with local EMS and regulators as needed.
•    Understanding of workers’ compensation and return-to-work processes relevant to the project location.
•    Strong organizational/problem-solving skills with ability to support readiness reviews, audits/assessments, reporting, and continuous improvement.
•    Current and valid driver’s license. 
Additional Qualifications
•    Adhere to all organizational ethical principles and standards related to the delivery and oversight of on-site health services.
•    Represent the organization in a professional manner in all internal and external interactions.
•    Exercise sound judgment, discretion, and professionalism in all aspects of the role and decision-making processes.
•    Ability to work effectively within a multidisciplinary ES&H team. 
•    Computer proficiency (presentations, reporting, data management). 

Total Rewards/Benefits:

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive.  Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

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