Senior Technical Services Analyst

Requisition ID: 279313 

•  Relocation Authorized: None 
• Telework Type: Part-Time Telework 
• Work Location: New Delhi 

Extraordinary teams building inspiring projects:

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. 

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. 

Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report. 

Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994. Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment.

Job Summary:

Bechtel’s Information Systems & Technology department is looking for a seasoned network specialist with at least 6 years of experience to join our team. The ideal candidate should have in-depth knowledge of networking, traffic management, firewall operations, and Secure Access Service Edge solutions like Zscaler. Additionally, they should be proficient in managing technology projects successfully and able to engage with customers to understand their business needs, providing appropriate solutions while ensuring the desired service levels are maintained.

Open to working flexible shifts, with working hours from 11:30 am to 08:00 pm IST. Shift timings may vary based on job requirements.

"This position is designated as part-time telework per our global telework policy and may require at least three days of in-person attendance per week at the assigned office or project. Weekly in-person schedules will be determined by the individual and their supervisor, in consultation with functional or project leadership”

Major Responsibilities:

• Administer policies for Juniper and Palo Alto firewalls
• Manage Big IP F5 load balancers (LTM, APM, ASM)
• Manage Infoblox / IPAM and DHCP server deployment.
• Application deployment: working with application developers and security teams to ensure applications are deployed complying with security, operational, and change management standards.
• Skills in troubleshooting issues using Zscaler's best practice process flow, tools, and support services
• Provide support for Cloud proxy solution (Zscaler, Global Protect -PA).
• Provide third level technical support for application traffic flow and Internet access issues.
• Provide off-hour support based on rotation.

Education and Experience Requirements:

• A recognized degree in Computer Science or Information Technology from an accredited institution, specialized courses in networking or information technology, or equivalent professional experience in a related domain.
• More than six years of pertinent technology experience involving load balancers, firewalls, and SSL-VPN
• A minimum of 2 years’ experience managing SASE (Zscaler) technology in a large organization
• Excellent at analyzing and thinking critically, capable of comprehending intricate business processes and converting them into technical solutions.
• Strong communication abilities, including proficiency in writing, presentation skills, and reviewing technical documents

Required Tech Skills:

Familiarity with Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) is crucial. This includes knowing how to configure and manage these services.

• Understanding of ZPA architecture, security, privacy, App Connector deployment option and the Private Service Edge.
• Experience with ZPA features including, browser access, machine tunnel, and the user portal
• Experience with advanced options like Bandwidth Control, DNS Security, and Nanolog Streaming Service (NSS)
• Knowledge of various methods for traffic forwarding and user authentication is essential
• Ability to review and adjust internet access and security policies to ensure they meet organizational needs

• Proficiency in networking protocols, routing, and switching and ability to carry out installation, configuration, and maintenance of network equipment, including routers, switches, and firewalls

Required Knowledge and Skills:

• Experience in configuring/troubleshooting gateway technologies including SSL-VPN, load balancers, firewalls, and proxy servers.
• Knowledge of Infoblox IPAM Management.
• Knowledge of LAN/WAN technologies, CP/IP, Ethernet, routing and networking protocols.
• Knowledge of HTTP traffic and SSL standards.
• Experience in using network troubleshooting tools such as Wireshark and Fiddler.
• Juniper, Cisco, and Microsoft certifications in related technologies are a plus.
• Experience in scripting/automation is not a requirement, but strongly desired.
• Understanding of Cloud Infrastructure & Networking (preferably Azure).

Total Rewards/Benefits:

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

Diverse teams build the extraordinary:

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com