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Oracle Technical Support Analyst

Requisition ID:  257043

Requisition Posting End Date: 07/03/2022

Job Title: Oracle Technical Support Analyst (DSC)

Company Overview:

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.


Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers’ objectives to create a lasting positive impact.


We serve all Business Units: Infrastructure; Nuclear, Security & Environmental; Energy; and Mining & Metals markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel are our values – ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants – integrity, respect, collaboration, trust, and delivery. They are what we believe, what customers can expect, and how we deliver.


Job Description:

The Oracle Support Analyst will have strong Oracle EBS support experience. This person will debug, troubleshoot, and support software application throughout project life cycles within the IT architecture. The Oracle Support Analyst will work with IT Leads, Business users and Procurement team members to understand and evaluate functional requirements, issues, and will debug, troubleshoot, find solutions, test and support eBusiness support/ implementation/ upgrades.


What will be your Duties and Responsibilities?

Involved in resolving day to day tickets/user issues for the smooth functioning of business.

Planning/maintain to test the data information system and documentation.

Strong experience in research, troubleshoot, benchmark testing, debugging, and documentation under general supervision.


·      Applies thorough technical knowledge and understanding of business applications required to facilitate the development of supporting

knowledge architecture and standards.

·      Collaborate with cross-functional teams to determine business requirements.

·      Assist in component and data architecture design, software, production evaluation, and give recommendations.

·      Possess knowledge in process and data modeling, architecture development and IT planning methodologies, as well as

knowledge of enterprise business and decision-making processes.

·      Strong team skills to gain credibility with business users, stakeholders, and must possess the ability to work with other IT team members

to ensure solid cross-functional decisions are made by the team

·      Design, execute, assess, and troubleshoot software programs and applications.

·      Provides support in configuration and documenting software specifications throughout the project life cycle.

·      Prepare Oracle Functional Testing documents and Unit test documents for the related areas.

·      Performs other duties as assigned

What skills you’ll need?

Four (4) year degree or equivalent experience.

At least 3 years’ experience in using Oracle eBusiness applications, strong understanding in Oracle ‘Procure to Pay’ process and experience in Supporting for the following modules: Purchasing, Procurement, Sourcing, iSupplier, Inventory and Order Management.

Should have done handful of Oracle EBS Application support.

Demonstrates strong knowledge of concepts and theories in own discipline.


·      Perceived internally and externally as technically/techno functional knowledgeable in the specific modules assigned.

·     Demonstrates ability to teach others the techno Functional and other skills needed to achieve results at the optimum level of


·      Should have knowledge/experience in working with Oracle, on Oracle Standard issues.

·      Should be able to handle Support issues independently with minimum supervision.

·      Should have good knowledge/experience in research/troubleshoot/debug the issues in PL/SQL Packages.

·      Should have good knowledge in Oracle Application Technical Architecture.

·      Should have good experience in Testing Documentation

Preferred Skills:

Experience in the following areas would be a plus:

·      Have knowledge/experience in SQL, PL/SQL and XML Publisher Reports Development.

·      It’s nice to have Integration knowledge with Oracle EBS

·      It’s nice to have Oracle Apex knowledge

·      It’s nice to have Data Lake knowledge


Shaping tomorrow together

Bechtel is one of the most respected global engineering, construction, and project management companies. Together with our customers, we deliver landmark projects that foster long-term progress and economic growth. Since 1898, we’ve completed more than 25,000 extraordinary projects across 160 countries on all seven continents. We operate through four global businesses: Infrastructure; Nuclear, Security & Environmental; Energy; and Mining & Metals. Our company and our culture are built on more than a century of leadership and a relentless adherence to our values, the core of which are safety, quality, ethics, and integrity. These values are what we believe, what we expect, what we deliver, and what we live.

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law.

In accordance with Bechtel's duty to provide and maintain a safe workplace for our employees and to safeguard the health of our families, customers, and visitors, we have adopted mandatory COVID-19 safety protocols for each work location, which may include a vaccination or testing requirement. Please speak with your Bechtel recruiter to determine which protocols apply to the work location for the job you are seeking.