Oracle Technical Support Associate

Requisition ID: 282936 

•  Relocation Authorized: None 
• Telework Type: Part-Time Telework 
• Work Location: New Delhi 

Extraordinary teams building inspiring projects:

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. 

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. 

Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report. 

Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994.

Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment.

Job Summary:

In this role, you will provide support to the organization using knowledge of applications, system-level software, user security and general computing applications. You will develop scripts, dashboards, and system processes and identify and resolve technical issues. By providing this support, you directly contribute to enhanced efficiency, customer satisfaction, and overall business success at Bechtel. 

This position is designated as part-time telework per our global telework policy and may require at least three days of in-person attendance per week at the assigned office or project. Weekly in-person schedules will be determined by the individual and their supervisor, in consultation with functional or project leadership

Major Responsibilities:

• Assists the support team utilizing basic knowledge of applications, system-level software, user security and general computing applications 
• Executes and monitors scheduled system processes 
• Maintains and updates technical documents and procedures 
• Assists the support team in resolving technical issues 
• May deliver training to teams within the business 
• Assists in managing maintenance plans and upgrading schedules for the organization's systems 

Education and Experience Requirements:

• Requires a University Hire with less than 1 year of experience or 4-5 years of relevant work experience

Required Knowledge and Skills:

• Techno Functional experience in using Oracle eBusiness applications, strong understanding in Oracle ‘Procure to Pay’ process and experience in Supporting for the following modules: Purchasing, Procurement, Sourcing, iSupplier, Inventory and Order Management.
• Should have good working L1 Technical Support experience with CEMLI and should have done handful of Oracle EBS Application
• Perceived internally and externally as technically/techno functional knowledgeable in the specific modules assigned.
• Demonstrates ability to teach others the techno Functional and other skills needed to achieve results at the optimum level of performance.
• Should have knowledge/experience in working with Oracle on Oracle Standard issues (SR).
• Should be able to handle Support issues independently with minimum supervision.
• Should have good knowledge/experience in research/troubleshoot/debug the issues in PL/SQL Packages.

Experience in the following tools:

• SQL, PL/SQL, Performance Tuning, Oracle Workflow, AME, XML Publisher and WebADI.
• Should have good knowledge in Oracle Application Technical Architecture. Should have good experience in Testing Documentation
• It’s nice to have Integration knowledge with Oracle EBS using SOA
• It’s nice to have Oracle Apex, SOA Technical knowledge.
• It’s nice to have Data Lake knowledge.

Total Rewards/Benefits:

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

Diverse teams build the extraordinary:

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com