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Oracle Support Analyst

Requisition ID:  212070

Job Title - Oracle Support Analyst

 

The Oracle Support Analyst will be responsible for monitoring Oracle Jobs, Schedule new jobs and help resolve Level 1 issues for all Oracle Financial Modules. In addition, the Support Analysts will integrate with business for PMC and upgrades. The additional duties / roles for this position are:

 

  • Provide Level 1 support for all Oracle Financial Modules.
  • Manage and track SNOW Tickets and timely routing the SNOW ticket to developer
  • Create Metrics on SNOW Tickets
  • Work with developers to help them in code movement using STAT
  • Work on supporting other Non-Financial applications like OCI, gBETR and eBiilling
  • Work and support Concur Issues related to Employee Accounts
  • Work with process owners and other stakeholders for issue resolution
  • Create Process documents for Support Process
  • Maintain / Manage email box for various application support
  • Work with users to define requirements when the JIRA is submitted
  • Should be able to help developers identify the re-occurrence of issue of similar type
  • Monitor System Integrations and System Performance.
  • Should be able to understand end-to-end custom applications modules/processes
  • Manage multiple tasks, prioritize and work efficiently

 

 

Basic Qualification (Required)

 

  • Basic degree in Computer Science with 3+ years of experience in Oracle Financials
  • Experience in supporting at least 2 or more Oracle Financials module (AP/AR/GL/FA/PO)
  • Should have good understanding of writing basic SQL’s
  • Should have good communication skills

     

     

 

Additional Qualifications

 

  • Should have very good customer service record
  • Strong ability to work with business partners
  • Should be able to work in a team environment with sharing knowledge

Bechtel is among the most respected engineering, procurement, and construction companies in the world.  We stand apart for our ability to get the job done right- no matter how big, how complex or how remote.  The reliability of our performance, the enduring quality of our projects, the strength of our ethics, and the seriousness of our commitment to safety and sustainability are evident in everything we do.  Bechtel delivers for its customers what others can only promise.

Build your career as you build some of the most challenging and complex projects in the world today.

 

Bechtel is an EEO/AA/M/F/Vet/Disability employer.