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Lead - Cross Functional Support and Application Deployment

Requisition ID:  223556

  • Organization:  Svc - IS&T
  • Location:  [[location]]

JOB DESCRIPTION – Lead – Cross Functional Support and Application Deployment



  • Min 15+ year experience in Application Support or equivalent IT / EPC function
  • BE / B. Tech / MCA or equivalent Scientific or Engineering Degree.
  • Candidates with the following will also be considered:
    • Specialised courses in Automation
    • Work Experience in similar capacity with thorough understanding of the job



  • Lead Cross Functional Automation for the Application Support Group in supporting
    • Integration and interoperability applications on Projects such as SPF, SPC, Data Integration Databroker, Inspec, Informatica,SOA & EIP.
    • Document Management automation support
    • Application Deployment
  • Interact with GBU’s\ Project’s and gather Requirements\Expectations for Integration and Plan\Provide support
  • Monitor and ensure timely closure of Tasks\Incidents received by the team through Service Now, over e-mail or telephone
  • Work with Software Vendors (In Case of COTS) and Development team (in case of in-House applications)
  • Maintenance of Test Environment for Application exchanges.
  • Testing applications and participate in certification process for new versions of applications.
  • Providing training to users / super-users on application as required. Participate in train-the-trainer modules.
  • Must be able to act independently and take a proactive approach to tasks
  • Lead technical discussions with the team and provide direction / decisions for Setup\Configure applications as required by the project
  • Provide inputs / recommendations on Application support to Functional Management
  • Maintain / develop standard reporting practices
  • Coordinate and interact with Project / Senior Management on support related issues
  • Provide guidance to the team on EPC practices and standards
  • Interaction and communication within Automation and IS&T groups, Corporate teams, GBU / Site offices, FSM / UPM, Functional management in local and overseas offices.
  • Leading / Facilitating Triage and Root Cause Analysis excercises.
  • Lead the Service Design & Deployment team.
  • Work toward process improvement.
  • Coordinating with different support teams within Bechtel to define and maintain Application deployment roadmap approach for the Bechtel IS&T Services.
  • Supporting Application Managers in all the service design and application deployment activities and processes.
  • Maintaining policies, guidelines, standards, models and capabilities for service design and release activities
  • Collaboration between Demand Management, Vendors, Global Business Units and application managers for the IT services designed to meet the needs of the costumers.
  • Provide for training and coach for career development opportunities of team members
  • Strategic planning for the group
  • Manage Budgeting acitivities for the group.
  • Interaction with vendors and suppliers.
  • Plan and develop assignments and engagements for team members
  • Develop back-up in the team
  • Amenable to work in shift operations
  • Ability to lead and keep team motivated and efficient.



  • Good knowledge of Bechtel core EPC Work processes and Data flow between tools.
  • Deep understanding of Database structures and application architecture for supporting Cross Functional Applications. Familiarity with Oracle, SQL Server, Access databases.
  • Good understing of Data exchanges and integration. Ability to troubleshoot dataflow issues within applications.
  • Good understanding of application architecture concepts and standards, set-up and migration procedures. Understanding of Data Model and concepts Integration
  • Basic knowledge of hardware and operating systems including system architectures, network infrastructures, client server principles.
  • Expertise in Integration and interoperability applications on Projects such as SPF, Databroker, Inspec & EIP. Experience with Hexagon SmartPlant suite of products will be an added advantage.
  • Knowledge of Adapters and APIs for data integration with other applications Eg. S3D, Aconex, SPPID



Bechtel is a trusted engineering, construction and project management partner to industry and government. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers’ objectives to create a lasting positive impact. Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.  

Bechtel serves the Infrastructure; Nuclear, Security & Environmental; Oil, Gas & Chemicals; and Mining & Metals markets. Our services span from initial planning and investment, through start-up and operations.