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Civil Software Support Engineer

Requisition ID:  255780

Requisition Posting End Date: 08/31/2022

Company Overview:


Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.


Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers’ objectives to create a lasting positive impact.


We serve the Infrastructure; Nuclear, Security and Environmental; Energy; and Mining & Metals markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel are our values – ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants – integrity, respect, collaboration, trust, and delivery. They are what we believe, what customers can expect, and how we deliver.




Civil / Structural Engineer with Bachelor’s / Master’s degree in Civil engineering and more than 12 years of relevant experience in a design office of repute. Should have exposure to software application support of civil engineering


Essential Job Duties: 


1.      Work as support in CAD Application Support group to support Smart3D (Structural & Civil), Tekla, Revit, Civil 3D, Inroads, Autodesk & Bentley Suit of Products, API programming, CAD applications like Autocad and Microstaion, Inhouse application developed for Civil, Structure

and Architecture etc.

2.      Must be able to act independently and take a proactive approach to entrusted tasks.

3.      Provide inputs / recommendations on Application support to Functional Management

4.      Interact and coordinate with Business Units\ Project’s and gather Requirements\Expectations for Automation inclusive of Integration and Plan\Provide support.

5.      Interact with End users to support, troubleshoot, interact with vendors, resolve licensing issues etc.

6.      Lead technical discussions with the team and provide direction-* / decisions for Setup\Configure applications as required by the project

7.      Monitor and ensure timely closure of Tasks\Incidents received by the team through Service Now, over e-mail or telephone

8.      Work with Commercial Software Vendors and in-house Development team

9.      Maintenance of Test Environment for Application exchanges.

10.    Testing applications and participate in certification process for new versions of applications.

11.    Providing training to users / super-users on application as required. Participate in train-the-trainer modules.

12.    Coordinate and interact with Project / Senior Management on support related issues

13.    Provide guidance to the team on EPC practices and standards

14.    Interaction and communication within Automation and IS&T groups, corporate teams, Business Units / Site offices, Product manager, Functional management in local and overseas offices.

15.    Maintain / develop standard reporting practices

16.    Support the Triage and Root Cause Analysis exercises as and when required

17.    Interact with vendors and software suppliers

18.    Amenable to working in shift operations

19.    Work towards process improvement.


Job Knowledge:

1.      Knowledge of Civil Structural Engineering processes and Data flow between different software used during engineering and construction phase.

2.      Excellent understanding of Tekla Structures, Revit, Smart 3D Structural Task, Report Creation, Catalog, API programming, SQL/VB Reports, Drawings Customization. Ability to support other tools like Civil 3D, Inroads, STAAD pro and other analysis and design tool set-up is an

added advantage.

3.      Good understanding of Database structures and application architecture for supporting Applications.

4.      Familiarity with Oracle, SQL Server, Access databases.

5.      Basic knowledge of Software and hardware requirement and operating systems including system architectures, network infrastructures, etc.

6.      Experience in Hexagon, Autodesk & Bentley Suit of applications.




1.       Minimum 4-year degree from an accredited college in Civil Engineering.

2.       Work Experience in similar capacity with thorough understanding of the job.

3.       Candidates with the Specialized courses in Automation will be an added advantage.



Grade 25: More than 12 years of relevant work experience

Shaping tomorrow together

Bechtel is one of the most respected global engineering, construction, and project management companies. Together with our customers, we deliver landmark projects that foster long-term progress and economic growth. Since 1898, we’ve completed more than 25,000 extraordinary projects across 160 countries on all seven continents. We operate through four global businesses: Infrastructure; Nuclear, Security & Environmental; Energy; and Mining & Metals. Our company and our culture are built on more than a century of leadership and a relentless adherence to our values, the core of which are safety, quality, ethics, and integrity. These values are what we believe, what we expect, what we deliver, and what we live.

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law.

In accordance with Bechtel's duty to provide and maintain a safe workplace for our employees and to safeguard the health of our families, customers, and visitors, we have adopted mandatory COVID-19 safety protocols for each work location, which may include a vaccination or testing requirement. Please speak with your Bechtel recruiter to determine which protocols apply to the work location for the job you are seeking.